Our Backpacks & Pencil Cases are crafted from high-quality Cordura fabric in 500d and 1000d weights. This durable material is known for its exceptional resistance to abrasion, water, and wear. It ensures that your backpack is not only stylish but also built to last. We use this premium fabric to provide you with a reliable and long-lasting product.

To keep your backpack in top condition and extend its lifespan, we recommend the following care instructions:

1. Hand Wash Only: Use cold water and a mild detergent. Avoid machine washing to prevent damage to the fabric and seams. Do NOT use bleach.
2. Air Dry: Lay the backpack flat or hang it to dry in a well-ventilated area. Avoid direct sunlight and heat sources, as these can cause fading or warping.
3. Spot Clean: For minor stains or spills, spot clean with a damp cloth and mild soap.
4. NO Bleach!

By following these simple steps, you’ll help preserve the quality and appearance of your backpack for years to come. For more information, you can also go to our Product Care page.

Although our material is highly water repellent, the seams and the zippers make the bag water repellent but not water proof.

To enhance the water resistance of your backpack, we recommend using a water-repellent coating or spray, which can be found at most sporting goods stores. This additional treatment will help protect your backpack from light rain and moisture, keeping your belongings safer in wet conditions. If you do decide to use a coating and the product damages the pack, we will not be held responsible for any reapair or replacements.

You can find all information regarding our Returns and Exchange Policy on our Returns Page.

Yes, All Wheeler products are backed by our 5 year warranty! What does that mean exactly? All information about our warranty can be found here.

Yes, we do offer customization and personalization options! While these services are not currently available directly through this website, you can email Marika@CPGear.com where we can provide further information about custom embroidery options.

If you’re a company looking for custom products, we can assist with that as well. Check out our Custom Jobs page or use the contact page on our website or email us at Marika@CPGear.com for more details.

Yes! We ship to the USA as well as most other countries. All orders shipped to any countries, other than Canada or USA, will have the shipping rates and options calculated for you at the checkout once your shipping address has been entered.

If you have any further questions about shipping, please check out our Shipping Page.

Order processing typically takes 1-3 business days. If there are any delays, we will notify you promptly. Once your order is shipped, you will receive an email with your tracking number sent to the address you provided at checkout.

To ensure you receive all updates and tracking information without issues, please double-check your shipping address and contact details at checkout.

For more information about shipment details please check our Shipping Page.

If you received your order confirmation email and noticed that the shipping address or other important information may be incorrect, please email us at info@CPGear.com. Please include your order number and the correct information that needs to be updated.

Our website accepts all types of credit cards as well as Express Payment methods such as Google Pay, Paypal, Apple Pay, and Shop Pay.

All Wheeler Brand products are proudly designed and sewn in Fredericton, New Brunswick Canada.

Yes, we do! We offer digital gift cards through the website. You can purchase one and find out more information about them here.